Questions operations managers ask

Four outputs from one order, in the order you need them. 1, pallets: how many, and every layer, with a printable build card per pallet. 2, truck: those pallets on a 53' or 48' trailer floor, with weight and door height checked. 3, container: how much of the order fits a 20', 40' or 40' high cube, palletized or floor-loaded. 4, freight quote: the request with an estimated NMFC class, then a side-by-side comparison of the replies.

Yes. One-vehicle capacity shows how much of the order fits in the trailer or container you pick and what runs out first: weight, floor or height. You can then remove what doesn’t fit from the order, or ask how many more cases fit in the space that’s left.

Yes. Type in a pallet list (48×40 in, 120×80 cm, 120×100 cm, 42×42 in or custom sizes), or floor-load loose cases with no pallets.

Pallet count, each pallet’s size and weight including the board, stackability, total weight, volume, density and the estimated freight class. You pick carriers from your list and the request opens in your email app, in English.

The person or company loading and securing it. Plans are recommendations; the loader is responsible for load safety. A plan is built from the dimensions and weights in your catalog. It can’t see a crushed carton, a wrong weight in your data or how the load is wrapped and strapped. Check each pallet, wrap it properly and follow your carrier’s requirements.

Maximum weight per pallet, target height and the extra height allowance are settings. The heavy-down rule (a layer’s average case at most 15% heavier than the layer below) and the support rule (at most ¼ of a case base over empty space) stay on.

No. Tiercube estimates the NMFC class from density using the 2025 density scale and says so in the quote request. The billed class depends on the commodity’s NMFC item, packaging, hazmat status and carrier inspection.

They are approximate inside dimensions and payloads. Edit them to match your own equipment. The payload preset is not a legal weight limit.

Cin7 Sale Quote and Sales Order PDFs, and orders entered by hand in cases. Reading other documents, such as other PDFs, scans and exports, is on the roadmap.

The current build runs in your browser and keeps your catalog and carrier list there. It doesn’t upload your orders. The hosted version with accounts will store data per company, separated from every other customer. A privacy policy and a data processing agreement come before launch.

Pallet planning uses 48×40 in (GMA) pallets. Truck and container loading also accepts 120×80 cm, 120×100 cm, 42×42 in and custom pallet sizes.

Yes. Switch between in/lb and cm/kg for entering data and reading plans. The catalog CSV has an imperial and a metric template.

Tiercube reads Cin7 sales order PDFs today. Pulling orders directly from Cin7, Shopify and QuickBooks is on the roadmap.

Not yet. It writes the quote request, and you copy it or open it in your email app and send it yourself. Automatic sending is on the roadmap.

Yes. Every screen, the printed build card and the quote request emails are in English, and the interface can switch to Turkish.

No. The draft pricing counts pallets planned, not users. Pickers, loaders and supervisors open plans and print build cards at no cost, however many you have.

Each planned pallet counts once, for the order it was planned for. Re-planning the same order doesn’t count it again. Truck and container loads and freight quote requests never count. At quota you get a 10% buffer and no overage fees, and saved plans never lock. These are draft rules; see pricing.

Under a second for a typical mixed order. The same order always gives the same plan.